An unwavering commitment to customer satisfaction both shapes and distinguishes our consulting practice. We view every engagement from the perspective of what the client needs, and not just what we have to offer. Successfully addressing those needs is achieved through good planning, in-depth analysis and, at each step of the project, making client satisfaction the measure of success. We believe that if the customer is always first, the benefits will naturally follow.

Since founding InPro Solutions in 2000, Principal Consultant James Pickard, P.Eng. has forged strong relationships with many collaborators to successfully complete hundreds of projects and continually grow our list of satisfied clients.
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• Mission, Vision, Values
• Clients
• Collaborators
• Founder

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Mission

To pursue meaningful and rewarding projects that help our clients achieve success through practical business consulting services that have measurable impact.

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Vision

To be an organization held in high regard, whose primary source of new business comes through repeat customers and referrals.

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Values

Customer Focus: The customer is paramount – we exist to serve. Customer satisfaction is our primary measure of success, which is rewarded with repeat business and referrals.

Integrity: We interact with all stakeholders (Customers, employees, collaborators, competitors, and regulatory bodies) in a lawful, ethical, respectful, honest, and fair manner.

Diligence: Preparation, hard work, creative solutions, meaningful analysis, and attention to details define all engagements. 

Collaboration: We look for every opportunity to collaborate in an effort to bring greater value to our clients.

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​Our clients include a diverse mix of businesses, non-governmental organizations, government departments, and crown corporations. Some of the clients we've had the pleasure of serving include:

Businesses

• ​Accreon
• Bulletproof Solutions
• CE3 Electronics Inc.
• Envenio
• Epsilon 5 Engineering
• Guest Screw Machine Products 
• International Brotherhood of Electrical Workers (IBEW)
• Jensen`s Powertrain
• L-D Tool & Die
• Mac Energy
• Optrim Energy
• Professional Quality Assurance (PQA)
• Pulse Learning
• RES Enterprises​
• Scene Sharp Technologies
• Siemens

Non-governmental Organizations

• Charlo Airport Commission
• Greater Fredericton Airport Authority (YFC) 
• Knowledge Park
• Miramichi Airport Commission
• New Brunswick Aerospace and Defence Association (NBADA)
• New Brunswick Association of Career Colleges (NBACC) 
• New Brunswick Career Development Action Group (NBCDAG)
• Smart Grid Innovation Network (SGIN)
• St. Mary’s First Nations
• University of New Brunswick (UNB)

Government and Crown Corporations

• Atlantic Canada Opportunity Agency (ACOA)
• Enterprise Network (Fredericton, Central, Restigouche)
• Government of New Brunswick (PETL, BNB)
• New Brunswick Community College (NBCC)
• ​New Brunswick Power Corporation (NB Power)
• Nova Scotia Power Inc.
  

There are limitations in trying to offer a comprehensive portfolio of consulting solutions under one roof. To address these limitations, InPro Solutions regularly collaborates with other organizations and individuals. We assemble the right mix of professionals with the specific skills and experience needed for each unique client engagement. Our team has experience in numerous industries including Advanced Manufacturing, Information Technology, e-Learning, Electrical Power, Food Processing, and Aerospace/Defence ...just to name a few.  Some of our past and present collaborators include:

Organizations:

• AMEC Earth & Environmental
• BLACKink Design
• Bay Winds Consulting
• Coragem Corporation
• GEMTEC Limited
• Jarche Consulting
• Jaycon Consulting Services
• Steinbach Consulting & Associates
• Taybridge Communications
• The Business Resource Centre

Professionals:

• Benjamin Chiasson
• Donna Hoffman
• Edouard Allain
• Karine Arsenault
• Laurie Fulton
• Timothy Tozer
• Tony Sekulich

James Pickard, P.Eng.
Founder and Principal Consultant

Background: Jim has over 30 years of executive management and project management experience in a diverse range of industries including engineering, manufacturing, aerospace and defence, information technology, and business services. After twelve years in Ottawa, he repatriated to New Brunswick in 2000 and founded InPro Solutions. Entrepreneurship is in his DNA. As a kid he ran paper routes and mowed lawns. As a university student he started a technical services company. As a professional, Jim held ownership positions in an engineering service company, an injection moulding/tool & die firm, and now InPro Solutions. A long-time business owner, his first-hand experience has forged a deep understanding of the issues critical to running a business. His analytical skills, strategic vision, and operational acumen have helped many companies thrive and prosper in their respective markets. His engaging style has enabled the successful delivery of many custom-designed seminars, workshops, and instructor-led courses. Active in industry and trade organizations, Jim has held executive positions with the Society of Automotive Engineers (SAE-Ottawa) and the New Brunswick Aerospace and Defence Association. He is a trained ISO 9001 Quality Management Systems Lead Auditor, and successfully completed training certified by the Institute of Environmental Management & Assessment for ISO 14001 Environmental Management Systems.

Expertise: strategic planning, business planning, management processes, market/industry analysis, market strategies, technology commercialization, mechanical and manufacturing engineering, quality management, environmental management, project management, training development and delivery.